Privacy Policy

Our Commitment to Your Privacy

At RSC San Juan Capistrano Roofs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

We only collect information that is necessary to provide you with excellent roofing services and to improve your experience with our company.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address and details about your roofing needs
• Payment information when you use our services
• Photos of your roof that you provide for estimates
• Communication preferences

We may also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide you with roofing services and respond to your inquiries
• Schedule appointments and send service reminders
• Process payments and maintain accurate billing records
• Send you important updates about your service
• Improve our services and customer experience
• Comply with legal obligations

We will never sell your personal information to third parties for marketing purposes.

Information Sharing

We may share your information with trusted third parties who help us operate our business, such as:

• Payment processors to handle transactions securely
• Suppliers and manufacturers for warranty purposes
• Insurance companies when required for claims
• Legal authorities when required by law

These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure connections, encrypted storage, and limiting access to authorized personnel only.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (which we do not engage in).

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: